DORAPROMPT REFUND

Refund Policy

This Refund Policy explains when a refund may be available for digital AI prompt products purchased through DoraPrompt.

1. Digital Product Policy

DoraPrompt provides digital products that are delivered electronically. Because digital content may be accessed or downloaded immediately after purchase, refunds are generally limited to eligible situations described in this policy.

2. Eligible Refund Requests

A refund may be considered if you experience a verified technical issue that prevents access to the purchased product and DoraPrompt is unable to resolve the issue within a reasonable period.

3. Incorrect or Missing Delivery

If you paid successfully but did not receive the purchased digital product, please contact us with your order details. We will review the transaction and, where appropriate, provide the product again or offer an applicable resolution.

4. Duplicate Purchases

If the same product was accidentally purchased more than once, please contact support as soon as possible. Duplicate transactions may be reviewed for a possible refund.

5. Non-Refundable Situations

Refunds may not be available for change of mind, failure to review product information before purchase, incompatibility with a third-party AI platform, dissatisfaction with AI-generated results, or changes made to third-party AI services after purchase.

6. AI Output Disclaimer

AI-generated results can vary depending on the selected platform, model, settings, instructions, and input. DoraPrompt does not guarantee a specific output, style, quality, or business result from any individual prompt.

7. Refund Request Period

Please contact us as soon as possible after identifying an issue. Refund requests may be subject to the applicable payment provider rules and the circumstances of the individual order.

8. How to Request a Refund

To request a refund, contact DoraPrompt through our Contact Us page and provide your order information, the purchased product, and a brief explanation of the issue. Additional information may be requested to verify the order.

9. Refund Processing

If a refund is approved, it will normally be processed through the original payment method where possible. Processing times may vary depending on the payment provider or financial institution.

10. Fraud & Abuse

Refund requests involving unauthorized distribution, misuse, fraudulent activity, repeated abuse of refund procedures, or violation of our Terms & Conditions may be declined.

11. Policy Updates

DoraPrompt may update this Refund Policy when necessary. Any changes will be published on this page and will apply according to the effective terms available at the time of the request.

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