Payment Policy
Payment Policy
Learn how payments are processed when purchasing AI prompts and other digital products from DoraPrompt.
1. Accepted Payment Methods
DoraPrompt currently prioritizes PayPal for online payments. Additional payment methods, including Visa, Mastercard, American Express, or other supported options, may become available as our payment services expand.
2. Secure Payment Processing
Payments may be processed through trusted third-party payment providers. Payment providers may apply their own security controls, verification procedures, terms, and privacy policies.
3. Order Confirmation
An order is considered successfully placed after payment has been confirmed. You may receive an order confirmation containing information about your purchased digital product and delivery.
4. Payment Verification
Some transactions may require additional verification by the payment provider. Digital delivery may be delayed until the transaction has been successfully verified.
5. Currency & Pricing
Product prices and the applicable currency are displayed during browsing or checkout. Your payment provider or financial institution may apply currency conversion rates or additional fees.
6. Failed or Declined Payments
If a payment is declined, cancelled, or cannot be verified, the order may not be completed. Please check your payment information or use another available payment method before placing the order again.
7. Duplicate Transactions
If you believe you have been charged more than once for the same order, please contact DoraPrompt support with the relevant order or transaction information so the payment can be reviewed.
8. Payment Security
DoraPrompt takes reasonable measures to support secure transactions. However, payment processing may involve third-party systems that operate under their own security and privacy practices.
9. Refunds & Payment Reversals
Approved refunds are handled according to our Refund Policy. Where possible, refunds are returned through the original payment method used for the transaction.
10. Payment Disputes
If you have a concern about a payment or order, please contact DoraPrompt support before initiating a payment dispute when possible. We will review the transaction and work to resolve legitimate payment issues.
11. Policy Updates
DoraPrompt may update this Payment Policy when payment methods, providers, or processing procedures change. Updated information will be published on this page.
Need help with a payment?
Contact our support team regarding your order or transaction.
