Digital Delivery Policy
Digital Delivery Policy
Everything you purchase from DoraPrompt is delivered digitally, making your AI prompt products available without physical shipping.
1. Digital Product Delivery
DoraPrompt provides AI prompts, prompt collections, templates, and other digital resources. All eligible products are delivered electronically and do not require physical shipping.
2. Delivery After Payment
Digital delivery begins after your payment has been successfully confirmed. Delivery availability may depend on the product and the delivery method displayed during checkout.
3. Delivery Methods
Depending on the product, digital content may be provided through a download page, customer account, order confirmation, or email delivery. The applicable delivery method will be shown with the product or order information.
4. Email Delivery
If your purchased product is delivered by email, please ensure that the email address entered during checkout is accurate. Check your inbox, spam, promotions, or junk folders if the delivery email is not immediately visible.
5. Download Access
Some products may include downloadable files or resources. You are responsible for maintaining a suitable device, browser, internet connection, and storage space required to access the purchased digital content.
6. Delivery Issues
If you have completed payment but cannot access your purchased product, please contact DoraPrompt support with your order details. We will review the transaction and help restore access where appropriate.
7. Incorrect Information
Customers are responsible for providing accurate information during checkout. If an incorrect email address or other information prevents delivery, please contact support as soon as possible.
8. Delivery Availability
While DoraPrompt aims to provide prompt digital access after payment confirmation, occasional delays may occur because of payment verification, technical maintenance, email delivery issues, or third-party service interruptions.
9. No Physical Shipping
DoraPrompt digital products are not physical goods. No physical package, postal shipment, tracking number, or shipping fee is required for digital prompt purchases.
10. Contact Support
If your digital product has not arrived or you experience an access problem, please contact us through the Contact Us page with your order details.
Can't find your purchase?
Contact us and we'll help you access your digital product.
